Cancellation Policy
Simple and Flexible for Your Needs

Sitara's commitment to user control extends to our cancellation policy. Unlike traditional subscription models, Sitara operates on a pay-as-you-go credit system, eliminating the need for formal cancellations. This ensures maximum flexibility and ensures you only pay for the services you utilize.

Here's a Breakdown:

  • No Subscriptions: There are no contracts or subscriptions to manage. Simply stop using a service, and the associated credit deductions cease.

  • Pay-Per-Use: Credits are deducted based on your specific service usage. This granular billing system provides clear cost control.

  • Non-Refundable Credits: Please note that purchased credits cannot be refunded. We recommend carefully considering your anticipated needs before purchasing credits.

  • Data Retention: Your data related to any service remains secure even if you stop using that service. We only delete your data upon your request to close your account.

  • Easy Reactivation: With sufficient credits in your account, you can resume using any service at any time. There are no fees or penalties associated with restarting a service.

  • Notifications: Stay informed through email alerts for low credit balances and other important account activities. This ensures you're never caught off guard by unexpected charges.

  • Transparent Billing: Access detailed billing statements showcasing your credit usage and remaining balance directly in your account dashboard. This provides complete transparency and allows for easy budgeting.

  • 24/7 Support: Our dedicated team is always available to answer your questions or address any billing or service usage concerns. Contact us at support@sitara.cc.
By using Sitara, you agree to our usage and cancellation policy. We are committed to providing exceptional value, maximum flexibility, and a smooth user experience.

Thank you for choosing Sitara!